Shoppers tell you how they feel before they walk out the door. Not some time tomorrow when they get an email asking for their feedback. Who answers those emails anyway?
1, 2, 3 and done! No long complicated questionnaires. Its easy for shoppers to share their opinions with you as part of their shopping visit.
Regular stream of customer feedback (1) allows managers to individualize training and coaching and (2) allows associates to become more productive faster.
Kevin Finnegan | VP Retail, Fashion Retailer
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